ChrysSoft

• Contact
• Technical Support
• Program Updates
• Use License
• System Requirements

• Please press the appropriate email link below to email a message to Chrysanthemum Software. Company mailing and shipping address is at the lower left.

  NOTE: Many Technical Support questions are answered in the HOEP program Installation Instructions, regular HOEP Help System text, HOEP Setup and Operation Introduction screens, and the Technical Support page on this Website. Please review those sources prior to requesting technical support assistance via email. Please use the License and Registration email link for purchasing, licensing and registration issues.
  General Comment and Inquiry
  Info@ChrysSoft.com
  Technical Support
  TechSupport@ChrysSoft.com
  License and Registration
  Registration@ChrysSoft.com
  Chrysanthemum Software Website Issues
  WebMaster@ChrysSoft.com
  Chrysanthemum Software -- 10601-G Tierrasanta Blvd, #429 -- San Diego, CA 92124

• NOTE: Many Technical Support questions are answered in the HOEP program Installation Instructions, regular HOEP Help System text, and the HOEP Setup and Operation Introduction screens. Please review those sources prior to requesting technical support assistance via email.

  Press the email link below to send a techncial support message to Chyrsanthemum Software on an issue that you have not resolved. Priority response is given to registered users, but we respond to all inquiries as soon as possible. Thank you in advance for your communication!
  Technical Support
  TechSupport@ChrysSoft.com
  Check back to this Web page in the future for additional lookup and support resources.

• No Program updates are available at this time.

• One or more versions of Home and Office Emergency Preparedness (HOEP) can be freely downloaded and used for up to 21 days without charge. All features are fully enabled in the HOEP program 21 day Trial Period. A license is required for continued use past the Trial Period and can be purchased from a link from within the installed program.

  HOEP is licensed per physical (hardware) or virtual computer workstation. The license is computer specific. Multiple users can use the software non-concurrently at one computer on one license, but an additional license is required for each additional computer that the HOEP program files are installed on or used from. A new license or license transfer fee is required if the originally licensed program is installed on another computer, or if major hardware component changes (e.g., a new computer hard drive) are made on the original computer.

• Home and Office Emergency Preparedness (HOEP) runs on the Windows operating system. Most Windows based computers produced after 2003 should have the minimum capability to run the HOEP program. Specific recommendations follow ...

  - Processor: x86 Family 6 Model 11 (Intel) or equivalent, or greater.
  - Memory (RAM): 512 Megabytes. 4 Gigabytes or greater is recommended for optimum performance.
  - Hard Drive Disk Space: 500 Megabytes for program and user databases (suggested amount of space to reserve for HOEP). [The actual size of Emergency Preparedness user databases depend on the amount of data entered by the user.] An additional (temporary) 230 Megabytes is required for the installer package if it is downloaded instead of launched from CD.
  - Operating System: Windows XP (Service Pack 2) is the minimum. Windows XP with Service Pack 3 is recommended if Windows XP is used. Windows Vista, Windows 7, or Windows 8 is the preferred, providing translucent Window display panels and optimum performance.
  - Internet Browser: An Internet browser program, such as Microsoft Internet Explorer, is required to download updates, and to run Web connection functions within the HOEP program.
  - Email Program: An installed email program is required for HOEP to launch email connections from within the HOEP program.
  - PDF Reader: A program such as a Word Processor or Adobe Reader that can read HOEP program PDF information files (used inside and outside the HOEP program). Adobe Reader can be downloaded for free and then installed by double-clicking the file "Download_AdobeReader.bat" in the HOEP installation folder, or by clicking Download Adobe Reader here.
  - Internet Service Connection: An Internet service provider (e.g., AT&T, Timer Warner Cable, etc.) is required for Internet Browser and email connections to the Internet.
  - Media Player Program (Optional): A media player program, such as Windows Media Player, must be installed on your computer to view the in-program HOEP Tutorial. Windows Media Player is included in Windows 7 and Windows Vista, and can be downloaded for the Windows XP OS from the Microsoft Media Player download site.
  - Modem (Optional): A computer hardware modem is required to use the Auto Dial function in the HOEP program.
  - Phone Line Connection (Optional): An active phone line is required to connect to an installed computer hardware modem for use of the Auto Dial function in the HOEP program.

About Us

Chrysanthemum Software is a business which designs, develops, tests and disseminates high quality computer software application programs for individuals, families, businesses and organizations to help people and groups manage their human contacts, physical assets and financial resources. Our mission is to provide exceptional software management tools to help people achieve their highest level of personal and business success!